Carrier-grade SMS. AI agents that run campaigns autonomously. Full compliance. Built from scratch by IPS because no existing CRM handles what cannabis dispensaries actually need.
Three compounding problems that generic software does not solve, and that no single vendor in the market addresses all at once.
Twilio, Mailchimp, and every standard SMS marketing platform refuses cannabis clients outright. There is no workaround on those networks. You need a different carrier path entirely.
Generic CRMs have no concept of segmentation by product type: flower, edibles, concentrates. No POS-synced customer data. No purchase history at the category level that drives real targeting.
Dispensaries are highly repeat-purchase businesses. The right message at the right time drives significant revenue, but only if you can reach customers and only if you know which ones to target when.
StickySignal solves three problems simultaneously: the compliance problem (carrier-grade SMS through channels that work for cannabis), the segmentation problem (POS-synced customer data by product preference, spend tier, and visit frequency), and the campaign problem (AI agents that autonomously draft, schedule, and optimize campaigns without requiring operator intervention on every send).
Multi-tenant Next.js 16 application backed by Supabase PostgreSQL. Every dispensary's data is completely isolated at the database layer via PostgreSQL row-level security — not application logic. One Supabase project serves all tenants with zero cross-tenant data bleed. No per-tenant database spinning, no complex routing. RLS handles isolation at the query level, invisibly, in a way that cannot be bypassed by application code.
Standard SMS providers reject cannabis clients categorically. IPS identified and integrated with carrier-grade SMS providers operating compliant cannabis pathways. The result: campaigns that actually land in inboxes. Full compliance tracking on every send: opt-in, opt-out, consent timestamps, and delivery receipts. SMS converts to a store visit in an average of 1.5 days — far faster than email.
Seven built-in AI agents, each with a specialized role and distinct context window. They work in sequence: Analyst identifies the segment, Campaign Expert drafts the message, system schedules the send, manager approves, sends go out. Autonomous campaign execution with a human in the loop only where it matters: final approval before any SMS goes out.
Six core views, each purpose-built for dispensary operators. Designed so a non-technical manager can run sophisticated AI-powered campaigns from day one without reading documentation or asking for help.
Campaign metrics dashboard: open rates, attributed revenue, win-backs, send volume. Real-time numbers, no refresh required.
4-step wizard: select segment, draft message, schedule send, approve and launch. Forecasting Agent shows predicted revenue before you hit send.
Database assistant with all 7 agents via natural language. AI Suggestions auto-generates campaign ideas based on who has not visited in 30, 60, or 90 days.
Real-time monitoring of send status, delivery receipts, opt-outs, and revenue attribution as it comes in from the POS feed post-campaign.
StickySignal started as a CRM for cannabis dispensaries. It became a multi-tenant AI platform with carrier-grade SMS because the actual problem required it. That is how IPS works: we build to the problem, not to what already exists in the market.